At Mexawearz, operated by Connectsphere Ecom and It Private Limited, we aim to provide a smooth and convenient shopping experience. In this document, “we,” “us,” and “our” refer to Connectsphere Ecom and It Private Limited, while “you,” “your,” and “user” refer to our customers. We are dedicated to delivering your orders efficiently and on time. This Shipping and Delivery Policy explains the terms and conditions related to the shipment of products purchased through our platform. By placing an order, you agree to the terms outlined below.
Shipping Locations
We currently deliver to all pin codes across India. At present, international shipping is not available.
Processing Time
Orders are generally processed within 1–2 business days from the date of order confirmation, excluding weekends and public holidays.
Once your order has been processed, you will receive a confirmation email with the relevant details.
Delivery Timeline
Standard delivery typically takes between 3–8 business days after dispatch, ensuring timely receipt of your order.
Failed Delivery Attempts
If delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the order, the shipment will be returned to our warehouse. Customers may request a re-delivery.
Damaged or Lost Shipments
If your order is received in a damaged condition, please contact our customer support team within 48 hours of delivery and provide photographic evidence.
In the event that a shipment is lost during transit, we will arrange a replacement or process a refund after confirmation with the courier partner.
Contact Us
For any questions regarding shipping and delivery, please contact us at: connectsphereecomitpvtltd@gmail.com
We appreciate your trust in us and look forward to ensuring a reliable delivery experience.